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Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

লেখক / Author: Karen Martin, Mike Osterling

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The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development. Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's…

Publisher: McGraw Hill Professional

Pages: 240

Language: en

ISBN-13: 9780071828949

ISBN-10: 007182894X