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Integrity Selling for the 21st Century

লেখক / Author: Ron Willingham

Integrity Selling for the 21st Century by Ron Willingham

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“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy…

Publisher: Crown

Pages: 240

Language: en

ISBN-13: 9780385509565

ISBN-10: 0385509561