Home › Books › Dealing with Difficult People

Dealing with Difficult People

Name: Dealing with Difficult People
Brand: Harvard Business Review Press
SKU: 9781633696082
Price: 310 BDT
Availability: InStock
Author: Harvard Business Review
ISBN: 9781633696082

লেখক / Author: Harvard Business Review

Dealing with Difficult People by Harvard Business Review

Premium Hardcover: ৳310 | Premium Paperback: ৳210

Buy Dealing with Difficult People in Bangladesh at Booksferi.Com. Price ৳210 (BDT). Home delivery all over Bangladesh, Cash on Delivery.

Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The…

Publisher: Harvard Business Review Press

Pages: 141

Language: en

ISBN-13: 9781633696082

ISBN-10: 1633696081